Troika Tech, year by year
The company begins
On 7 April 2012, Godwin Pinto, Mawin Pinto and Parvati Matkate set up Troika Tech Services, registered in Mira Road.
Ten years of digital projects
Work for schools, developers, event organisers, retailers and service firms showed us one recurring gap: paid-for enquiries that nobody rang back.
Automation, then AI calling
We moved into AI-led automation, and AI voice agents that call, qualify, book and transfer, with every call recorded, became our core work.
Working with Bhopal
Bhopal clients receive setup, script help and support online, with campaigns planned around the city's trades, localities and seasons.
The problem that led us to AI calling
Troika Tech Services was started on 7 April 2012 by its co-founders and directors, Godwin Pinto, Mawin Pinto and Parvati Matkate. Through years of digital work for Indian companies we kept seeing the same leak: businesses spent on advertising, collected enquiries and then could not phone them quickly enough to win them.
Around two years ago we began building AI-based automation, and voice agents soon became the centre of it. Our agents now ring fresh enquiries, sort them, fix visits, send reminders and hand interested people to sales staff, in Hindi, English and several other Indian languages.
The registered office is in Mira Road and the corporate office in Virar West, Maharashtra. Bhopal clients work with us entirely online and receive the same setup, guidance and support as anyone else.

What makes a top AI calling company
Every company calls itself the best. These are the things we believe actually matter, and how we hold ourselves to them.
Customers stay on the line
If people hang up in the first ten seconds, nothing else matters. Our voices reply fast and can be interrupted like a person.
Every lead accounted for
Each number on your list ends with an outcome you can see and a recording you can play.
You pay for talk, not for rings
Credits are counted in seconds of conversation, and setup and terms are written down before you pay.
A team when you need it
Script help before launch and ticket, email and chat support afterwards.
Your list is never resold
Numbers you upload are used only for your own campaigns.
Hindi done properly
Everyday Hindi and English that switch naturally, plus other Indian languages when needed.
Industries we have worked with
Education
Admission and counselling calls for institutes of every size.
Real estate
Lead calls, site visits and buyer follow-ups for property sellers.
Exhibitions
Visitor and exhibitor calls for shows and expos.
Automobile and retail
Test drives, service reminders and showroom invites.
Finance
Renewals, follow-ups and enquiry handling for financial services.
Hospitality
Booking enquiries and confirmations for hotels and travel.
HR and services
Candidate and client calls for service businesses.
Technology
Demo bookings and lead qualification for tech companies.
Words from our customers
Had a great experience with Troika during my transition process. Always responsive, professional, and incredibly helpful, making the entire process smooth and stress-free. I highly recommend Troika's services.
It has been a great experience working with Troika Tech Services. Your team has been very supportive, responsive, and professional throughout the process. The quality of service and timely assistance made everything smooth and hassle-free.
The AI calling agent is performing well, and the automated marketing outreach through the AI bot is being executed effectively. The system has helped in customer engagement.
Why we are building for Bhopal
Bhopal is the capital of Madhya Pradesh and one of the fastest-changing cities in central India. Students from across the state come to its coaching centres and colleges. New homes and plots keep opening along its growth corridors. Factories in its industrial areas supply buyers across the country, and its markets, from New Market to the old city, live by the festive calendar.
Each of these businesses lives on the phone. A coaching institute in result week, a plotted project after a portal campaign, a trade fair inviting visitors from across the state, a showroom before Diwali: all need many short, polite, well-timed calls in Hindi. That is exactly what an AI calling agent does well, and it leaves your own people free for the customers who are ready to buy.
Who our AI agent calls across Bhopal
Every part of the city sells differently. These are the calls Bhopal businesses most often hand to the AI agent.
| Area | Typical businesses | Calls the AI agent makes |
|---|---|---|
| MP Nagar (Zone I and II) | Coaching institutes, offices, showrooms | Admission enquiries, demo-class invites, fee reminders |
| Kolar Road, Narmadapuram Road, Ayodhya Bypass | Builders, plotted developments, brokers | Instant lead calls, site visits, live transfer to sales |
| New Market, Old Bhopal markets | Clothing, jewellery, electronics, retail | Festive offers, new arrivals, wedding-season invites |
| Govindpura, Mandideep | Manufacturers, suppliers, traders | Dealer follow-ups, B2B enquiries, payment reminders |
| Arera Colony, Shahpura, Katara Hills | Clinics, diagnostic centres, salons, gyms | Appointment reminders, renewals, re-engagement |
| Hotels and tourism | Hotels, travel desks, wedding venues | Enquiry callbacks, booking confirmations, feedback |
How Bhopal businesses use us
Education and coaching
Admission enquiries, counselling bookings, hostel and fee questions and parent calls for coaching institutes, schools and colleges.
Read more →Real estate
Plot, flat and villa enquiries called in minutes, budgets captured, site visits booked and serious buyers passed to sales live.
Read more →Exhibition industry
Visitor invitations, exhibitor follow-ups, registrations and reminders for trade fairs, expos and city events.
Read more →Marketing
Launches, branch openings, database reactivation and short surveys, with every answer recorded.
Read more →Sales
First calls to every enquiry, qualification, meetings booked and ready buyers transferred to your closers.
Read more →Promotion
Navratri, Diwali, Eid and wedding-season offers announced personally to your past customers.
Read more →The principles we work by
| Principle | In practice |
|---|---|
| Speed matters most | New enquiries are called within minutes, not at the end of the week |
| AI starts, people finish | The agent handles first calls; your team negotiates and closes |
| Total transparency | Every call recorded and summarised for you to review |
| Fair money | Per-second credits, no monthly lock-in, terms in writing |
| Respect for customers | Daytime calling only, honest introductions, instant opt-out |
When Troika is right for you, and when it is not
Right for you if…
Enquiries arrive faster than your team can call them; you have a list of people who contacted you; someone can take transfers; you want to hear every call; you can write a short script with our help.
Not right for you if…
You get a few calls a week; you plan to cold-call purchased data; you expect the AI to close deals alone; or you want a guaranteed lead count instead of real recordings.
Four things the agent does in every second of a call
Hears
Speech recognition turns the caller's words into text, coping with accents, noise and mixed Hindi-English.
Understands
A language model works out what the caller means and what they are asking for.
Replies
It chooses the next line from your approved script and facts, and a natural voice speaks it in about a second.
Records
Answers, outcome, recording and a short summary are saved against the number for your team.
What customers tell us, summed up
Across the feedback our customers have shared publicly, three themes repeat. Deployment is quick and simple: a university's virtual learning head described it as really easy to deploy. Reach is far beyond a calling team: a coaching founder said the system could call 1,000 to 4,000 people in a single day and produced 10 to 15 positive leads within the first three or four days. Support is responsive: a business school, a wealth management firm and a social organisation each mentioned prompt, professional help.
Six commitments you can hold us to
Demo first
You hear the agent on your own offer before paying anything.
Terms in writing
Setup, credits and validity explained up front.
Seconds, not minutes
Short calls cost only the seconds they use.
No lock-in
Recharge when you need to; pause whenever you like.
Data kept private
Your list is used only for your campaigns.
No fake promises
No guaranteed sales; full records instead.
Troika Tech: what Bhopal businesses ask us
How long has Troika Tech been in business?
Since 7 April 2012, so more than ten years. AI calling and automation are newer lines we have focused on for roughly the last two years.
Who are the people behind Troika?
Its co-founders and directors are Godwin Pinto, Mawin Pinto and Parvati Matkate.
Where is the company located?
In Maharashtra: the registered office is in Mira Road and the corporate office in Virar West. Bhopal is served online.
Is it a problem that you are not in Bhopal?
Not for AI calling. The panel, script approval, campaigns and support all run over the internet, phone and WhatsApp. What counts is a voice your customers accept, clear terms and help when you need it.
Will you guarantee us results?
No. Outcomes depend on your list, offer, script, timing and follow-up. We provide the system, guidance and a record of every call so each campaign improves on the last.
Has Troika always done AI calling?
No. Troika Tech Services began in 2012 in digital services and has since made AI calling its main focus.
Does the agent understand Bhopal's Hindi?
Yes. It is set up for Indian voices and accents, understands everyday Hindi, English and Hinglish, and switches with the caller.
Will we deal with a real team?
Yes. People at Troika handle your demo, setup, script approval and support through phone, WhatsApp, ticket, email and chat.
Which businesses should not use Troika?
Those planning to cold-call bought data, those expecting the AI to close deals unaided, and those with very few enquiries.
How can we verify Troika before paying?
Take a live demo, read the customer feedback on this page, and ask for the plan, setup scope and terms in writing.
Talk to the team behind the AI
Tell us what you want to call for. Our team calls you back, understands your business and sets up a free demo call in Hindi or English, so you judge the AI agent before you spend a rupee.