2012Troika founded
10Indian languages
24 hrs – 7 daysFrom payment to live
Per secondBilling, never rounded up
How we got here

Troika Tech, year by year

2012

The company begins

On 7 April 2012, Godwin Pinto, Mawin Pinto and Parvati Matkate set up Troika Tech Services, registered in Mira Road.

2012–2023

Ten years of digital projects

Work for schools, developers, event organisers, retailers and service firms showed us one recurring gap: paid-for enquiries that nobody rang back.

2024 onward

Automation, then AI calling

We moved into AI-led automation, and AI voice agents that call, qualify, book and transfer, with every call recorded, became our core work.

Now

Working with Bhopal

Bhopal clients receive setup, script help and support online, with campaigns planned around the city's trades, localities and seasons.

The idea

The problem that led us to AI calling

Troika Tech Services was started on 7 April 2012 by its co-founders and directors, Godwin Pinto, Mawin Pinto and Parvati Matkate. Through years of digital work for Indian companies we kept seeing the same leak: businesses spent on advertising, collected enquiries and then could not phone them quickly enough to win them.

Around two years ago we began building AI-based automation, and voice agents soon became the centre of it. Our agents now ring fresh enquiries, sort them, fix visits, send reminders and hand interested people to sales staff, in Hindi, English and several other Indian languages.

The registered office is in Mira Road and the corporate office in Virar West, Maharashtra. Bhopal clients work with us entirely online and receive the same setup, guidance and support as anyone else.

AI calling agents handling enquiries and structured follow-ups
What top should mean

What makes a top AI calling company

Every company calls itself the best. These are the things we believe actually matter, and how we hold ourselves to them.

Customers stay on the line

If people hang up in the first ten seconds, nothing else matters. Our voices reply fast and can be interrupted like a person.

Every lead accounted for

Each number on your list ends with an outcome you can see and a recording you can play.

You pay for talk, not for rings

Credits are counted in seconds of conversation, and setup and terms are written down before you pay.

A team when you need it

Script help before launch and ticket, email and chat support afterwards.

Your list is never resold

Numbers you upload are used only for your own campaigns.

Hindi done properly

Everyday Hindi and English that switch naturally, plus other Indian languages when needed.

Industries

Industries we have worked with

Education

Admission and counselling calls for institutes of every size.

Real estate

Lead calls, site visits and buyer follow-ups for property sellers.

Exhibitions

Visitor and exhibitor calls for shows and expos.

Automobile and retail

Test drives, service reminders and showroom invites.

Finance

Renewals, follow-ups and enquiry handling for financial services.

Hospitality

Booking enquiries and confirmations for hotels and travel.

HR and services

Candidate and client calls for service businesses.

Technology

Demo bookings and lead qualification for tech companies.

Customer words

Words from our customers

Had a great experience with Troika during my transition process. Always responsive, professional, and incredibly helpful, making the entire process smooth and stress-free. I highly recommend Troika's services.

Kunal RishiProgram Manager, Mavenark Wealth Private Limited

It has been a great experience working with Troika Tech Services. Your team has been very supportive, responsive, and professional throughout the process. The quality of service and timely assistance made everything smooth and hassle-free.

Arshad AliAdarsh Seva Bhavi Sanstha

The AI calling agent is performing well, and the automated marketing outreach through the AI bot is being executed effectively. The system has helped in customer engagement.

Hafsa ShaikhGalaxy Auto Works
Why Bhopal

Why we are building for Bhopal

Bhopal is the capital of Madhya Pradesh and one of the fastest-changing cities in central India. Students from across the state come to its coaching centres and colleges. New homes and plots keep opening along its growth corridors. Factories in its industrial areas supply buyers across the country, and its markets, from New Market to the old city, live by the festive calendar.

Each of these businesses lives on the phone. A coaching institute in result week, a plotted project after a portal campaign, a trade fair inviting visitors from across the state, a showroom before Diwali: all need many short, polite, well-timed calls in Hindi. That is exactly what an AI calling agent does well, and it leaves your own people free for the customers who are ready to buy.

Bhopal, area by area

Who our AI agent calls across Bhopal

Every part of the city sells differently. These are the calls Bhopal businesses most often hand to the AI agent.

AreaTypical businessesCalls the AI agent makes
MP Nagar (Zone I and II)Coaching institutes, offices, showroomsAdmission enquiries, demo-class invites, fee reminders
Kolar Road, Narmadapuram Road, Ayodhya BypassBuilders, plotted developments, brokersInstant lead calls, site visits, live transfer to sales
New Market, Old Bhopal marketsClothing, jewellery, electronics, retailFestive offers, new arrivals, wedding-season invites
Govindpura, MandideepManufacturers, suppliers, tradersDealer follow-ups, B2B enquiries, payment reminders
Arera Colony, Shahpura, Katara HillsClinics, diagnostic centres, salons, gymsAppointment reminders, renewals, re-engagement
Hotels and tourismHotels, travel desks, wedding venuesEnquiry callbacks, booking confirmations, feedback
Principles

The principles we work by

PrincipleIn practice
Speed matters mostNew enquiries are called within minutes, not at the end of the week
AI starts, people finishThe agent handles first calls; your team negotiates and closes
Total transparencyEvery call recorded and summarised for you to review
Fair moneyPer-second credits, no monthly lock-in, terms in writing
Respect for customersDaytime calling only, honest introductions, instant opt-out
Honest fit

When Troika is right for you, and when it is not

Right for you if…

Enquiries arrive faster than your team can call them; you have a list of people who contacted you; someone can take transfers; you want to hear every call; you can write a short script with our help.

Not right for you if…

You get a few calls a week; you plan to cold-call purchased data; you expect the AI to close deals alone; or you want a guaranteed lead count instead of real recordings.

How it thinks

Four things the agent does in every second of a call

Hears

Speech recognition turns the caller's words into text, coping with accents, noise and mixed Hindi-English.

Understands

A language model works out what the caller means and what they are asking for.

Replies

It chooses the next line from your approved script and facts, and a natural voice speaks it in about a second.

Records

Answers, outcome, recording and a short summary are saved against the number for your team.

Customer feedback

What customers tell us, summed up

Across the feedback our customers have shared publicly, three themes repeat. Deployment is quick and simple: a university's virtual learning head described it as really easy to deploy. Reach is far beyond a calling team: a coaching founder said the system could call 1,000 to 4,000 people in a single day and produced 10 to 15 positive leads within the first three or four days. Support is responsive: a business school, a wealth management firm and a social organisation each mentioned prompt, professional help.

Commitments

Six commitments you can hold us to

Demo first

You hear the agent on your own offer before paying anything.

Terms in writing

Setup, credits and validity explained up front.

Seconds, not minutes

Short calls cost only the seconds they use.

No lock-in

Recharge when you need to; pause whenever you like.

Data kept private

Your list is used only for your campaigns.

No fake promises

No guaranteed sales; full records instead.

FAQ

Troika Tech: what Bhopal businesses ask us

How long has Troika Tech been in business?

Since 7 April 2012, so more than ten years. AI calling and automation are newer lines we have focused on for roughly the last two years.

Who are the people behind Troika?

Its co-founders and directors are Godwin Pinto, Mawin Pinto and Parvati Matkate.

Where is the company located?

In Maharashtra: the registered office is in Mira Road and the corporate office in Virar West. Bhopal is served online.

Is it a problem that you are not in Bhopal?

Not for AI calling. The panel, script approval, campaigns and support all run over the internet, phone and WhatsApp. What counts is a voice your customers accept, clear terms and help when you need it.

Will you guarantee us results?

No. Outcomes depend on your list, offer, script, timing and follow-up. We provide the system, guidance and a record of every call so each campaign improves on the last.

Has Troika always done AI calling?

No. Troika Tech Services began in 2012 in digital services and has since made AI calling its main focus.

Does the agent understand Bhopal's Hindi?

Yes. It is set up for Indian voices and accents, understands everyday Hindi, English and Hinglish, and switches with the caller.

Will we deal with a real team?

Yes. People at Troika handle your demo, setup, script approval and support through phone, WhatsApp, ticket, email and chat.

Which businesses should not use Troika?

Those planning to cold-call bought data, those expecting the AI to close deals unaided, and those with very few enquiries.

How can we verify Troika before paying?

Take a live demo, read the customer feedback on this page, and ask for the plan, setup scope and terms in writing.

Free demo

Talk to the team behind the AI

Tell us what you want to call for. Our team calls you back, understands your business and sets up a free demo call in Hindi or English, so you judge the AI agent before you spend a rupee.

Book a free AI calling demo

Leave your number and our team will ring you, learn what you sell and arrange a demo call in Hindi or English.

We only use your number to talk to you about AI calling. No spam, ever.

Talk to our AIChat now, free WhatsApp usFastest reply